Medical Assistant/receptionist Conroe Texas Urgent Care

Medical Assistant/receptionist Conroe Texas Urgent Care
BASIC FUNCTION: Position is responsible for ensuring medical necessity compliance, verifying eligibility, financial and medical insurance counseling, posting payments, and obtaining patients proper supporting documents.

Position is also responsible for greeting and queuing patients while managing the day to day operations of front desk as well as performing routine clinical tasks to keep the clinic running smoothly.

Must be able to demonstrate knowledge and skills necessary to perform all job related activities as outlined below. Provide positive and courteous customer service at both the reception desk, and over the phone while maintaining a professional presence at all time. Perform operator/messaging duties.

Provide high quality customer service. Perform reception desk duties.

Secure payments for services.

Perform scheduling and registration. Perform other duties as assigned.

PRINCIPAL ACCOUNTABILITIES:
1. Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system in an accurate manner.
2. Obtains and manages co-pays and out-of-pocket fees.
3. Explains all required forms to the patient or guarantor and obtains the necessary signatures.
4. Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
5. Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
6. Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
7. Posts payments in the computer system and generates the appropriate patient receipts.
8. Obtains proper patients supporting documents (i.e. Labs, Radiology) before patients scheduled appointment time.
9. Communicates in an effective and professional manner with Clinical staff, office staff, insurance companies, as well as patients and their families. Completes thorough and accurate documentation.
10. Adheres to all company policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
11. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization serves as preceptor, mentor, and resource to less experienced staff

Please send resume to RE*****@******c1.com

HCRC Staffing
RE*****@******c1.com
www.hcrcstaffing.com